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When Hiring A Contractor for
Home Improvement or Repair


Check out the contractor:

♦ Interview each contractor you are considering, ask for and check references.

♦ Get estimates from at least three different contractors for comparison.

♦ Verify if a contractor is licensed bonded and insured to do work in
the City of Cleveland by calling the City of Cleveland Department
of Building & Housing at (216) 664-2910.

♦ Check with the local Better Business Bureau to see if a contractor
has had any complaints.

Avoid oral contracts! Insist on a written contract that includes the
contractor’s name, address, telephone number, license/registration
number, a complete description of all work to be done, start and
end date, total price, any additions or changes made, and any
warranties including timelines.



Make sure that the contractor obtains a permit to do the work — DO NOT let the
contractor convince you to get a homeowners permit for the work. Request to see the
permit before the work begins.



Understand your payment options:

DO NOT let the contractor arrange a loan for you.

♦ Make sure that you have an affordable payment schedule.

DO NOT pay the full amount up front.

♦ Pay a reasonable down payment and pay the balance upon
completion and final inspection of the project.

AVOID PAYING CASH and always get a receipt for all

♦ Keep copies of all your paperwork!






For more information contact:

Department of Consumer Affairs

500 Lakeside Avenue, Second Floor

Cleveland, Ohio 44114

Phone: 216-664-4529

Fax: 216-420-8162

Se habla Español

“Dedicated to the protection of
Cleveland Consumers.”

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